Our trainers will travel to you from John O’Groat’s to Land’s End, and beyond, to train you and your company on your new or old telephone system. We will help and answer any telephone system questions you have, no matter how simple or technical, on your Avaya, Samsung, Gamma Horizon, iPECS systems, and many more.
Handset users…do you have a Handset question? How do I transfer a call? Can I add a number as contact in the Directory? Where do I plug in my headset? How can I forward to my mobile? What does DND mean? Our telephone training courses will answer all your questions.
Voicemail Users…do you have a Voicemail questions? Can I re-record my Greeting? How do I change my password? Can I access my mailbox remotely? What is Voicemail to Email? Our voicemail training courses will answer all your questions.
Handset users…do you have a Handset question? How do I transfer a call? Can I add a number as contact in the Directory? Where do I plug in my headset? How can I forward to my mobile? What does DND mean? Our telephone training courses will answer all your questions.
Voicemail Users…do you have a Voicemail questions? Can I re-record my Greeting? How do I change my password? Can I access my mailbox remotely? What is Voicemail to Email? Our voicemail training courses will answer all your questions.
we now train on xima / chronicall / avaya call reporter..training you on reporting , recording and realtime. we can help...call us now for free on 0808 281 0290!!
Switchboard Operators…do you have a Console question? What is a Park bay? Where are my queuing calls? Can I page the company with announcements? How many calls can I handle at once? What does BLF mean? Our attendant console training courses will answer all your questions.
Softphone users…do you have a pc based phone question? How do I log on? Can I use my softphone at home? Can I make a video call? Can I upload my Outlook Contacts? Can I see my colleagues are away from their desk? Our softphone training courses will answer all your questions.
Mobile App users…do you have a question? Will it work on my Android mobile? Will it use my data? Can I see my colleague’s presence? Can I instant message my colleagues? Can I dial my mobile contacts via my app? Our mobile application training courses will answer all your questions.
Softphone users…do you have a pc based phone question? How do I log on? Can I use my softphone at home? Can I make a video call? Can I upload my Outlook Contacts? Can I see my colleagues are away from their desk? Our softphone training courses will answer all your questions.
Mobile App users…do you have a question? Will it work on my Android mobile? Will it use my data? Can I see my colleague’s presence? Can I instant message my colleagues? Can I dial my mobile contacts via my app? Our mobile application training courses will answer all your questions.
"We are always confident that when Telephone-trainers.com carries out training on our behalf, care will be taken by them to treat our customers with the utmost courtesy and professionalism."
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Call Center Managers…do you have a question? How do I view my agents live? How can I check we are reaching our service level? How do I create a Wallboard? How do I schedule a report? What does ASA and AWT mean? How many calls did we answer last week? Why is Johnny unavailable? Who’s my top performer? Our Call Centre package training courses will answer all your questions.
Telecoms and IT support staff…do you have a question? What’s the difference between a Pickup Group and a Hunt Group? How do create an Auto Attendant? How do I change the Music on Hold? How do I route a new DDI to HR Dept? How do I create a Group Mailbox? How do I bar International dialling? How do I program user buttons? What does SMDR do, and what are DTMF’s? Our telephone system administration training courses will answer all your questions.
Telecoms and IT support staff…do you have a question? What’s the difference between a Pickup Group and a Hunt Group? How do create an Auto Attendant? How do I change the Music on Hold? How do I route a new DDI to HR Dept? How do I create a Group Mailbox? How do I bar International dialling? How do I program user buttons? What does SMDR do, and what are DTMF’s? Our telephone system administration training courses will answer all your questions.
Call us now for us to train on all your Avaya IP Office needs, anywhere in the country! 0808 281 0290
