Gamma Horizon Collaborate Call Centre Agent E-Learning Course
Gamma Horizon Collaborate Call Centre Agent E-Learning Course allows users to teach themselves how to manage all aspects of their new desktop softphone, such as Making and Taking Calls, Hold, Mute, Transfer, Conferencing, and also to understand advanced features like Park, Pickup and more.
This course also covers Agents usage, including Signing In and Out, Unavailable/Available, and Wrap Up.
Learn all you need to know in your own time, and at your own pace. Access to all courses are available for 12 months once subscribed. Courses are available immediately. Prices start from £2.50 + VAT per user, per month for a minimum of 5 users. Training support included during subscription.
This course also covers Agents usage, including Signing In and Out, Unavailable/Available, and Wrap Up.
Learn all you need to know in your own time, and at your own pace. Access to all courses are available for 12 months once subscribed. Courses are available immediately. Prices start from £2.50 + VAT per user, per month for a minimum of 5 users. Training support included during subscription.
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