Gamma Horizon Contact Agent Voice Only E-Learning Course
Gamma Horizon Contact Agent Voice Only E-Learning Course allows users to teach themselves how to manage all aspects of their new Agent tool. This course will teach Call Centre Agents how to handle their queuing calls, understand Break Reasons, Skill Based Routing, Wrap Up, Classification Codes and much more.
Learn all you need to know in your own time, and at your own pace. Access to all courses are available for 12 months once subscribed. Courses are available immediately. Prices start from £2.50 + VAT per user, per month for a minimum of 5 users. Training support included during subscription.
Learn all you need to know in your own time, and at your own pace. Access to all courses are available for 12 months once subscribed. Courses are available immediately. Prices start from £2.50 + VAT per user, per month for a minimum of 5 users. Training support included during subscription.
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